Our Franchise System

 

Our History

Advanced National Services was founded in 1989. We are wholly Australian owned, and have been specialising in Commercial Cleaning and Trolley Retrievals since that time.  Temporary Fencing is a recent addition to our organisation.

We currently have over 500 contracts Australia wide, and have enjoyed ongoing success with an average of 20% sales increase per year since establishment.

By focusing on tailoring solutions for each individual location, we are committed to customer satisfaction and growing your business as a Franchisee.


The Advanced Franchise System

Our Franchise system is unique in the following ways:

  • We have a geographical territory for each Franchisee, which entities you to all of the work in that territory. This is unlike most other cleaning franchises, where you are sold each contract that is won for you without having a geographical base. You own your business, with the benefit of being part of a National group.  
  • We actively encourage and give financial incentives for Franchisees to develop business in their own areas, as well as providing business development support and winning national and regional based contracts on your behalf. 
  • We do all of the invoicing and accounting to customers for you and pay your bank transfer upon receipt of all payments.  
  • We have preferred suppliers offering terrific deals and prices on equipment and consumables, and rebates earned from this are used exclusively to provide benefits for Franchisees. 
  • We are expanding and developing our business into a wide variety of different areas.
  • We already have a large and very successful supermarket Trolley Retrieval service operating nationally, and the addition of Temporary Fencing shows our commitment to an entrepreneurial "can-do" spirit.
  • We constantly find ways of improving and upgrading our system to meet our customers, needs, benefiting our Franchisees in the process.
  • We have fully documented manuals for procedures, sales, admin and OH&S that cover all aspects of your business, and additionally we provide comprehensive training and support.
  • We have regular Franchisee meetings and an annual convention, together with an active Training Programme for all Franchisees.

   
Australia Wide - Everyday... Advanced National Services:

  • Pushes more than 170,000 trolleys. 
  • Scrubs and buffs more than 400,000 m2 of floors (which include carpets, tiles and terrazzo surfaces) 
  • Cleans more than 1,400 toilets 
  • Cleans more than 600 offices 
  • Cleans more than 200 lunch rooms
  • Cleans more than 40 specialised food preparation areas
  • Each year Advanced National Services strips and applies polish to over 3 million m2 of polished floors.

 

The Management Team

We have a highly competent and specialised Management team. Our structure is flat, and does not contain any unnecessary levels, minimising the overhead and keeping the service fees, or franchise royalty, to one of the lowest in the Industry.

Our Operations Managers ensure that you are familiar with the daily routines required by our customers, and liaise with you and our customers to ensure that the customers needs are met. Our National Franchise Manager is responsible for development of our Franchising System. The Administration Team looks after our records and accounting. The Marketing & Training  divisions ensure that branding and Franchisee development is ongoing.

Franchisees also sit on the Operational Management Committee which is the executive leadership body for the Company.  Together with members of senior management, Franchisees play a vital and powerful role in setting Advanced's policy and direction. 

 

National Business Development Team

We have a National Business Development Team, dedicated to growing your business. They are completely familiar with the marketing programmes required to grow the business together.

You, our Franchisees are our first line of Management, and together with the National Business Development Manager ensure that local marketing and sales efforts are executed with professionalism.

There are regular meetings and conferences with Franchisees, and Franchisees have significant representation on the Operational Management Committee, which meets regularly to consider ways in which we can improve and grow the business together.

 

Training

Advanced has made an enormous commitment to the development of its franchisees and their staff. A full and comprehensive training program has been developed, and is recognised as a leader in the industry. Some modules have been approved by the Federal Government as part of its industry training scheme.

The training program is designed to take the mystery and fear out of owning and managing  your own franchised business. It also sets in place standards of performance for all staff to follow, which ensures consistency across the network.

The Adcanced training program has been developed in modules which include:

  • Franchisee Induction - understanding all aspects of your new business
  • Operational Staff Induction
  • Sales and Customer Service
  • Technical Knowledge and Quality Standards
  • Product Knowledge
  • Franchise Management and Manager Development
  • Loss Prevention
  • Marketing for Growth
  • Profit Maximisation

As much as Advanced will provide the franchisee with these tools, the success of the training program ultimately relies on the individual’s commitment to implementation. It is imperative that such tools are effectively put into practice within the workplace to ensure consistent levels of quality & service are delivered across all Advanced franchises.

 

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